Changes to the Administrative Law Judge/Public Alleged Misconduct Complaints (ALJ/PAMC) System
Numerous complaints about its Administrative Law Judge/Public Alleged Misconduct Complaints (ALJ/PAMC) system have spurred the Social Security Administration (SSA) to make some changes to the ALJ misconduct complaint process in order to make it more efficient and accessible to the public. Among the public’s complaints about the existing ALJ/PAMC system were: lengthy processing delays, poor customer service, inefficient data capture, and incomplete complaint documentation. In response to these issues, the SSA Office of the Inspector General (OIG) made the following recommendations for improvements to the ALJ misconduct complaint system, all of which the SSA has agreed with: 1. Develop a… Learn More